A graduate in Pedagogy from the Universidad Panamericana, with 20 years of experience in human talent transformation, Valentina is an expert consultant in Training, Recruitment and Selection, and Organizational Development.

Her experience includes team leadership, optimizing HR strategies for new projects, and evaluating administrative staff. She has been instrumental in ISO 9001, COPC, and Great Place to Work certification processes.

She stands out for her expertise in designing and delivering training programs for various levels, from new recruits to call center teams, and for creating educational materials and tools for the DNC. Her focus on direct customer service and generating value in each project positions her as a strategic partner for human capital management.